Oh No! If you have purchased items via Taobao during the 11.11 sales and have yet to receive them, you better check the your taobao app.
Because a Taobao cargo ship which was carrying 879 tons of items collided with another ship close by Fuzhou City on November 20.
Unfortunately, 2 crew members were reported died in the incident. While 7 others, which include 4 Taiwanese and 3 Indonesians, survived with multiple injuries. All 7 have been warded at the hospital, according to China Press.
Every single item onboard the ship, including items ordered by Taobao customers during the 11.11 sale, were either lost or damaged.
This incident marks the first time Taobao had failed to ship items to its customers due to an accident.
But not to worry, Taobao already issued a statement that all the orders would be refunded via Alipay.
In case you’re wondering if you’re the affected customers, log in to your Taobao account and check your delivery status!