If you ask a marketplace seller what infuriates them the most? i believe the answer will be crazy customers and bad buyers. When you did nothing wrong, serving them on your best but they rated you only 1 star!
One Malaysian Shopee seller took social media to share his experience, buyer said the products he received ” Not bad” but only rated the seller 1 star. But no worry everyone, as this seller with high EQ and communication skills, even nasty customer becoming his Fan after the conversation!
The post went viral with 5k responses and more than 7k shares. His post only came with a caption,” Am i easy?”
▼ Buyer VS Seller text conversation – Part 1
Buyer : Oi .. My parcel haven’t reach yet.
Buyer : Same state should be faster isn’t it?
Seller: ( update delivery status: delivery attempt failed) J&T will arrange for another delivery tomorrow.
Buyer : I’m at home leh. Nevermind. we will see tomorrow.
Seller: OK
▼ Buyer VS Seller text conversation – Part 2
Buyer : I received it in the afternoon.
Seller : Ok. If you are satisfied with our product. Please rated us 5 star! Thanks!
Seller : Hi, any problems with our product?
Buyer : Not bad
Seller : Can you please let us know the reason that you rated us 1 star? so i can do better in future.
Buyer : The way you talk very fake like me buying things in Taobao.
▼ Buyer VS Seller text conversation – Part 3
Seller : Then.. How you want me to reply you?
Seller : Eh eh eh .. Product ok? ok give us 5 star leh..
Seller : Steady Bom BiBi
Buyer : 😂 I like it
Steady Bom BiBi
This is used on someone who is super cool during stressful situations.
Sometimes, it can be also used to confirm a plan, especially if someone says, “steady?”
You reply back: ‘Steady bom bi bi!”
Let’s check out the comments:
▼” This is funny! Steady bom pi pi.. hahaha.. really not easy..”
▼” I’m now eating Tomyam, nearly chocked by your steady bom bibi”
▼” He is quite formal ” not bad” hahaha”
▼” Used to be a difficult client and everything solved with ” steady bom bibi” by the customer service”
▼” This is funny! If i’m customer i’ll be happy and definitely going to make another purchase with the same seller”
▼” Hahahaha.. if i come across this seller i will rated them 5 star”
▼” hahaha! Your customer is quite normal leh! i like this kind of customer”
▼” This is so Malaysian! Prove they are local seller”
▼ ” Malaysian like the Malaysia style customer service”
▼” Really a Malaysian seller, i give you 5 star ..hahaha”
▼
▼” Next time remember, please ask the customer like that or else they will feel you very fake and don’t like it”
▼” I’m curious did the customer change the rating? But you are so different from Taobao, you never say dear.. dear..”
▼ Some netizen also wondering do the customer change the rating? but somehow one said, shopee do not have the function to change rating.
▼” Did you get 5 star at the end of the day? not easy as customer service”. Another netizen also seconded and said it’s not easy to be seller now.
▼” Tough business ya, now seller need to be humorous to the buyer too!”
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