While some people do seem to have better luck with vehicle maintenance and repair issues than others, a great running vehicle sometimes need a little bit of luck too.
Most of us will thought getting a brand new car, you will be worry-free. But not this unlucky netizen, as his 1 week old brand new car is giving him some problem. He had no choice but to send it back to the service centre for repair. He had no idea when will the repairing will be done after a long wait. Thus, he is trying to get some opinion in a FB page ” Malaysian Law Forum” for possibility to exchange for a new car?
The post read:
Hi everyone! I just got my Proton X50 a week ago, my meter showed i just drove for 500km. But, the coolant spilled at the passenger front seat and my car mat was soaking wet. I had no choice but to send my car back to the service centre, they will have to remove the dashboard for repairing which seems to be like a big project. I already send in the car for a week but i found nothing is done yet. Therefore i wanted to ask, will it be possible to exchange for a new car from Proton? I requested from Proton but they just reverted that they will follow up on the matter. May i know any other department that i can lodge a complain?
▼（Picture for illustration purpose only）
▼ But most of netizen commented：It’s impossible Proton change a new car for you, as the bank loan was approved with the car serial number. Most likely they will just change the car mat for you.
▼ 5 years warranty not guarantee.
▼ Some advised him: ” Just a week, slowly wait!”, ” Not only proton but all the car brands are the same” 
▼ That means you bought the original X50.
▼ Netizen: My car is less than 2 years, i claimed 2 absorbers, compressor, thermistor, cooling coil, seat cover and player. I never asked for exchange but just furious and disappointed. Lucky, customer service(CS) quite friendly. Services considered ok but they are just slow, and with less experience. But, i’m tired seeing he CS and don’t feel like want to fix my car again.
Netizen: Yours also X50?
Netizen: Mine is Japanese car brand started with M.
Netizen: You drove like a lorry, are you?
Netizen: I’m just unlucky. One thing spoiled after another. Play mic spoiled then electric board spoiled, then player spoiled. Ended up in workshop for 6 days.
Info via：Malaysian Law Forum / Facebook
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