One of the Malaysian live streamer who sold promotion packages on 11.11 for Laguna Redang Island Resort within 2 hours was said doing it without the resort consensus.
The package priced at RM 399 for 2 pax including a 3D2N stays, meals and snorkelling, with conditions, it’s transferable, non expiry, date to be select later, no surcharge. Those purchase the package within the live streaming period will received freebies like 20″ luggage bag and RM30 restaurant voucher.
The number of packages sold was more than 8,000, which sum up to the total amounting RM3.5million.
The 4-star resort revealed that they received RM100,000 after been questioned by netizens.
To answer netizens quetsion, Laguna said,” the sum was remitted to our account without our authorization or knowledge. We have requested the bank to reject and refund the money to the sender’s account.”
The resort later released a statement on Facebook with regards the matter. Laguna already lodged a police report on Nov 11 to protect their interest and prevent further fraud and they also urged those who have remitted payment with the suspected fraudsters to report the matter to the police too.
The post read:
Official Statement from Laguna Redang Island Resort
LAGUNA REDANG ISLAND RESORT (“LAGUNA”) would like to alert the public of fraudsters pretending to be agents of LAGUNA in order to defraud the holiday makers of their money. These fraudsters will defraud the public online or through social media and impersonate as agent of LAGUNA with “attractive packages” which are obviously NOT offered by LAGUNA.
Please note that LAGUNA has no connection with such deceptive practices, and does not, under any circumstances, offered such “attractive packages” nor request anyone to transfer funds to bank accounts that are not under LAGUNA’s name.
On the recent incident circulating in Facebook in relation to an “attractive packages” offered, LAGUNA would like to alert the public that LAGUNA has no connection with such “attractive packages” nor has offered and/or authorized and/or consented to such “attractive packages”.
An unauthorized sum of RM100,000.00 was banked into LAGUNA’s bank account on 11 November 2020 without LAGUNA’s knowledge and authorization and LAGUNA had on 12 November 2020 instructed the bank to reject the receipt of the said sum of RM100,000.00 and requested the bank to remit the said sum of RM100,000.00 into the sender’s account.
For those who have conducted transaction with the suspected fraudsters, please report the matter to the police immediately as LAGUNA has lodged a police report on 11 November 2020 to protect our interest and to prevent further fraud.