” I’m only left with RM11 in my bank account and Chinese New Year is just around the corner. Sob sob 😭😭😭”
A netizen, known as Alice shared her horrifying experience in Facebook, that she lost her saving in her bank account without binding her bank card to any e-wallet and without sharing her TAC with any stranger.
Her post read:
My money in my bank account was been transferred last night.
Why am i so unlucky.
Out of sudden, i received TAC from the bank without requesting it. Wondering what was happening, immediately i login to my bank account and realised all my money was transferred.
The first time, the scammer tried RM2,000 but i don’t have that much of money in my bank account. On the second attempt, RM1,000, but still i don’t have that much of money. However, they did it on their third attempt, making a right guess on RM755.
Lucky, I don’t have much money in this account, they only managed to transfer RM755 and only left RM11 to me.😭😭😭
Sad, RM755 just gone like that, i’m not sure how can these people transferred my money without TAC.. I don’t have money for Chinese New Year anymore😭😭
▼ The netizen received 3 SMS for bank TAC to transfer to an e-wallet, but she didn’t key-in or use the TAC number, the scammer managed to transfer her money within few minutes.
▼ The netizen explained that she never bind any of her bank card/account to Touch ‘N Go eWallet . She wrote: ” I never credit any amount into my Touch ‘N Go account. I never use the app before. But the scammer managed to transfer the money to a Touch ‘N Go account. She called the bank. However, bank replied that they are unable to identify the name of the receiver.”
▼ Some suggested her to check with the bank who is the receiver on the other end. Then reported to the police.
▼ One also said he is worried as he is using the same bank. But Alice suggesting he probably should save some money in the bank without online banking and only have sufficient money for a bank account with online banking. so, it’s convenient to do the transfer.
▼ One netizen also experienced the same incident, moreover, it’s in USD. He lost RM700++ However after he lodged a police report. The bank returned his money 2 weeks later. Alice said the bank told her the same time but never 100% guaranteed that she can get the money back.
▼ One netizen said,” There is a function in your smartphone where you can share your SMS in multiple devices, you can try to google it, It’s something like an SMS send to you and the scammer can receive it at the same time but turn on this function the scammer has to go to the setting in your phone. Thus most likely, the one who does this is someone you know or probably the staff in the mobile repair shop. Or you accidentally download any link with a trojan, the hacker might be controlling your smartphone remotely. I think the best is to change all the passwords for your smartphone, online banking, and so on. ”
▼ And one netizen said the family member also had the same experience where RM8200 was been transferred and they are still waiting for the investigation from the bank, which will take 30 days.
▼ A netizen also wondering why the scammer can do it without TAC, she said she don’t dare to keep so much money in the bank. Probably the safest place is to keep them at home. However, Alice doesn’t agree with her that keeping the money at home is safe.
Now we always heard of online fraud where customers getting duped into giving away their internet banking login credentials and other confidential information via a phishing scam, or their devices being infected with malware that is designed to retrieve information illegally.
Fraudsters will then use this information to siphon money from a customer’s account to a fraudulent beneficiary account or ‘mule account’.
- Here is what you should take note:
- please DO NOT share your username, password and Transaction Authorisation Code (TAC) number. DO NOT respond to requests to update 3rd party TAC mobile number.
- Updating the latest version of several browsers so can detect and warn you of many phishing sites.
- Change password several times a year.
- DO NOT respond to any call or email if you suspect its not from trusted source.
Info via FB | Maybank