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Because of a VIP?! Cinema Pauses & Replay《The Batman》That Been Rolling For 45mins Sparks Backlash!

Your flight will never wait for you, you have to arrive at the gate prior scheduled time  in order not to miss the flight. Same goes to cinema, the movie will start on time!

Recently, a rare incident happened in a cinema in Kuching. One of the movie goer reached cinema late and the movie started like 45 minutes ago, but the cinema paused and replay the movie. A netizen who was impacted by the incident took social media to share his unsatisfactory and his post went viral.

 

The post read:

Was watching The batman yesterday at TGV Cinemas vivacity. The movie started at 7:15 pm and was rolling for about 45 minutes until it was paused and one of the staff came and made an announcement.
「We will restart the movie from the beginning. Sorry for the inconvenience caused.」And when asked why? He said because there are customers who just came.
What? Seriously? Do you know what kind of planning and arrangement that i had to make just so that i can watch the movie? People bought the ticket according to the time which is suited best for them. Those people came in late and that is their problem. Regardless who they are.
Come on, don’t tell me this is a normal procedure. Other people pay too for their tickets for heaven’s sake.

▼(Picture for illustration purposes)

Credit : foursquare
The movie is 178 minutes. Now i have to endure another 45 minutes just because a group of people come in late???
One of the manager said: 「we can give you a refund.」 I told him: 「 this is not about money, this is about fairness. Are you trying to tell me that me and the rest of the customers is less important than the latecomers? Come on TGV please revise your SOP!」
Credit : wattpad

▼ Netizens bashed the latecomer for their inconsiderable act! VIP please booked the whole cinema..

▼ Poor Batman… need to play again..

 

Credit : pocket-lint

▼ If the VIP halfway need to go toilet or fall asleep .. then need to replay too?!

▼ Netizen A : Paying same price .. can watch additional 45mins.. value added..

Netizen B: You should see a doctor.

Netizen C: Replay means wasting of time.

▼(Picture for illustration purpose only)

Credit : cnbc

▼ But one netizen said : This is the story i heard.. The so called VIP is just a normal guest. The TGV staffs told them there was a technical issue and the movie will delayed for 30 mins. But when the guests were there, the movie started. They lodged a complaint. Thus the replay.

 

▼ Ridiculous! If the VIP is late. He should just get another ticket. But not asking  everyone in the cinema to watch with him again. TGV should investigate come out with a statement on this matter.

▼ Also a lot of netizens flooded TGV FB page asking who is the VIP??

Credit : TGV Cinemas

▼ The incident being trending online and TGV faced backlash from netizens.

▼ Many wondering: “Who was the VVIP?” , ” Can restart if i’m late?”, ” Heard your guys taking care of VIPs?!”

▼ Not only that, some also bringing up the incident in GSC FB page.

▼ GSC again humorously replied to netizen asking whether can restart the weekend!「Same as movie, cannot restart ya~」

▼ Some netizens also sharing some pictures ! I totally can relate to this .. LOL

▼ In response to the issue, the management released a statement of apology, and later revealed their investigation result, saying that there were no “VIP treatment” involved in the incident, except that it was caused by the previous technical issue at their IMAX hall.

TGV sincerely apologises for the inconveniences caused also revealed that they will provide full refunds to impacted guests, in addition to two complimentary movie tickets.

Info via:Fazillah / FacebookChina Press | TGV Cinemas / Facebook

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