Flight delay or been cancelled due to certain unforeseen reason, can be common now. Especially those always flying with low-cost airlines, like Airasia. They probably can understand to request for refund can really be long process..
This Malaysian netizen finally found a way to request for refund. It’s definitely better than asking from AVA in Airasia website. Most importantly, it’s an instant refund!
The post read:
So.. This is the fastest way to ask for refund. The trick is you will need to request for refund via Airasia Whatsapp instead of AVA in their website. The amount will be credited to your account immediately!!
Airasia WhatsApp contact number: 01135165078
▼ Step 1：Contact Airasia customer service via WhatsApp, ask for refund and you will need to select an option regarding the refund.
▼ Step 2：Select 1 for Airasia Refund request, the select what was used during the initial booking.
▼ Step 3：To confirm whether proceed with the refund request.
▼ Step 4：To provide details on passenger’s information and departure city.
▼ Step 5：Lastly, to provide Airasia member ID. And the request is done! The amount will be credited to your credit account under your Airasia member ID.
▼ Q: How long they took the process to refund? 48 hours?
A: Instant refund.
▼ Netizen: Just chat with AVA, request refund and the amount will be credited to your account and you can use those credit for your next purchase.
Post author: Sometimes AVA don’t work well. Lately i have been trying to refund for a few times but not too smooth. Some cannot refund and some will need to wait for 2 to 3 weeks. I found this way today with instant refund. I’m totally amazed!
Netizen: Exactly, I got instant refund too and couldn’t believe it’s the speed in Malaysia.
Netizen: The last time i requested was due to the retime and i couldn’t make it for connecting flight. What is your reason of refund?
Netizen: Retime is always the best reason.
Post author: Mine also due to retime.
▼ Thanks for sharing, i don’t need to queue to talk to AVA anymore～
Info via：Lim / Facebook
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